FAQ’s

Q: What is Just Shout?

A: Just Shout is a New Zealand-based online platform that connects customers with trusted local service providers for a variety of needs, including home repairs, cleaning, gardening, accounting, and more.

Q: How does Just Shout work?

A: Customers can browse through service providers in their local area and select a provider that meets their needs. Service providers can sign up and create a profile to be listed on our platform, and they can respond to customer requests directly or through our app.

Q: How do I find service providers on Just Shout?

A: You can search for service providers on our website or app by entering your location and the type of service you need. You can also browse through service provider profiles, read reviews from other customers, and select a provider that meets your needs.

Q: How do I pay for services on Just Shout?

A: Just Shout does not handle payments for services. Customers can make
payments directly to the service provider according to the provider’s preferred
method.

Q: How does Just Shout ensure the quality of service providers?

A: Just Shout screens all service providers before they are listed on our platform to ensure they meet our standards for quality and reliability. We also encourage customers to leave reviews and feedback about service providers to help maintain our high standards.

Q: How much does it cost to use Just Shout?

A: Just Shout is free to use for customers. We charge a monthly subscription fee to service providers to be listed on our platform.

Q: What if I have a problem with a service provider?

A: If you have a problem with a service provider, please contact our customer support team at connect@justshout.co.nz. We will do our best to resolve the issue and ensure your satisfaction with our platform.